Effective Date:2003.01.01
Company Name: X-Bearing

At X-Bearing, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

When you interact with X-Bearing, we may collect the following types of information:

  • Name
  • Email address
  • Phone number / WhatsApp
  • Company name and position
  • Country or region
  • Inquiry details (product requirements, order requests, or messages submitted through our contact forms)
  • Technical data such as IP address, browser type, device information, and browsing activity via cookies or analytics tools

2. How We Use Your Information

We use your personal information only for legitimate business purposes, including:

  • Responding to your inquiries and providing quotations
  • Processing and delivering your orders
  • Offering technical support and after-sales service
  • Improving our website, products, and customer experience
  • Sending updates about our products, promotions, or company news (only with your consent)
  • Meeting legal or regulatory requirements

3. Data Security

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of online transmission or electronic storage is 100% secure.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember user preferences
  • Analyze website traffic and performance
  • Enhance your browsing experience

You may disable cookies through your browser settings. Please note, certain features of our site may not function properly if cookies are disabled.

5. Information Sharing

X-Bearing will not sell, rent, or trade your personal data to third parties. We may share information only in the following cases:

  • With trusted logistics, payment, or service partners, strictly for the purpose of fulfilling your order or inquiry
  • If required by law, regulation, or governmental request

6. Your Rights

As a data subject, you have the right to:

  • Access and review the personal information we hold about you
  • Request corrections or updates to your information
  • Request deletion of your data (subject to legal and contractual obligations)
  • Withdraw your consent for marketing communications

For any request, please contact us via the details provided below.

7. Policy Updates

We may revise this Privacy Policy from time to time. The updated version will always be posted on this page with a new “Effective Date.”

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

X-Bearing
📧 Email: info@x-bearing.com
📞 Phone/WhatsApp: 00852 4748 6590
🏢 Address: 16/F, Circle Plaza, 499 Hennessy Road, Causeway Bay, Hong Kong